FAQ

If you have any questions regarding Endpoint Protection, please take a minute to check if there is an answer to your question already in the list of frequently asked questions below.

If not, you can always turn to our technical support. We will be delighted to help.

FAQ

How often do computers notify the status of the installed protection to the Endpoint Protection servers?

How is the Endpoint Protection Web console accessed?

How is Endpoint Protection installed using the installer?

How is Endpoint Protection installed using the distribution tool?

How can a computer be included in the blacklist?

How can a computer be restored from the blacklist?

What does Endpoint Protection do when connecting to the cloud?

What are the components of Endpoint Protection?

What are the installation requirements for Endpoint Protection?

What do the P2P and proxy functionalities implemented in Endpoint Protection consist of?

Why are some computers out-of-date after a Endpoint Protection upgrade?

What checks must be carried out before installing Endpoint Protection?

What is the Endpoint Protection administration agent?

What is a profile?

Once you have created an immediate scan task in the Endpoint Protection Web console, how long does it take for the endpoint to recognize and apply it?