How can a computer be restored from the blacklist?

To restore the computer and take it out of the blacklist, there must be available licenses.

If the computer has been manually included in the blacklist, select it and use the Restore option in the Preferences screen.

Why is no information received from a computer that was in the blacklist but has been restored?

If a computer is restored and some days pass without it sending information to the server, it could be because the user has not yet been validated. After a maximum of five days, the computer will once again start to send information.