Local and email alerts

 

This section lets you configure the two types of alerts generated by the AdaptiveDefense 360 local protection.

 

Local alerts

These are the alerts displayed by the agent on the affected computer when malware, intrusion attempts or unallowed devices are detected.

 

Email alerts

These are the alerts emailed to the administrator by the AdaptiveDefense 360 agent. These alerts contain information about the malware found on the affected computers as well as any violation of the policies defined in the Device Control module.

Select the Send email alerts checkbox to configure the alert message to be sent to the administrator:

The email sent by the local protection to the administrator will contain the following basic information:

An alert will be sent every time any of the following events occur:

To avoid flooding the administrator's mailbox, Adaptive Defense 360 will enter 'epidemic mode' if it detects more that 20 events pertaining to the same malware or the same device in less than a minute.

From then on, a single message will be sent every five minutes with a summary of the events detected. To exit the epidemic mode, it will be necessary that two or more events of the aforementioned type do not occur within the same minute.

 

Email alerts sent from the Adaptive Defense 360 platform

To prevent situations where the organization's internal mail server is down, cannot be accessed by the computer's local protection, or the customer does not have an SMTP mail server, the Adaptive Defense 360 platform can also send email alerts directly to the administrator's account without passing through the organization's internal mail server.

This feature is independent of the profile settings and can be set for the entire managed network by clicking the General settings button and then Preferences (Learn more)

 


 

Related topic

Email alerts sent from the Adaptive Defense 360 platform