will be displayed in the Computers window for any computer with any of
these tools installed. If the computer has only one tool installed, click
the icon to access it. Enter the relevant credentials and access the computer.The remote access feature lets you access your network computers from the administration console without physically having to be in front of them.
Adaptive Defense lets you access your network computers using any of the following remote access tools:
TeamViewer
RealVNC
UltraVNC
TightVNC
LogMeIn.
A small icon
will be displayed in the Computers window for any computer with any of
these tools installed. If the computer has only one tool installed, click
the icon to access it. Enter the relevant credentials and access the computer.
You can enter the credentials from the Computers
window or in the Preferences
window accessible through the 
icon located
at the top of the console.
If the computer has multiple tools installed, placing the mouse pointer over the icon will display all
of them. Select one to access the computer remotely.
If a computer has different VNC tools installed, you will only be able to access it through one of them, in the following order of priority: 1-RealVNC, 2-UltraVNC, 3-TightVNC.
You will be able to access more or fewer computers depending on whether you have total control or administrator permissions.
If you only have monitoring permissions, you will not be able to access any computers, and the icon in the Remote access column will be grayed out.
Related topics
Advanced computer disinfection