The following errors can occur when entering the activation code:
The activation code entered is invalid/doesn’t exist. Make sure you have entered the code correctly.
The activation code entered is already in use. The activation code is already being used. Contact your reseller or sales advisor to get a new code.
Could not perform the operation. The characteristics of the services/licenses you have contracted do not allow you to add new licenses.
This error can also occur if a Endpoint Protection client tries to add licenses by entering a Endpoint Protection Plus activation code in their console and vice versa.
Once you have successfully entered the activation code, the following error may occur:
Could not register the request. This error occurs when the process fails for an unknown reason. Please try again and if you cannot activate the solution, contact the Panda Security technical support.