Security dashboard widgets
The security dashboard contains widgets that show the security status of your clients’ IT networks. Additionally, it provides a filter tool that enables you to quickly and directly find computers that meet certain characteristics.
Accessing the security dashboard
To access the security dashboard, in the top menu, select Status. Select Security 
. A page opens that contains counters showing the security of the computers managed by the clients that are visible to the user account used to access the partner console.
For more information about user accounts and permissions, see chapter Access and authorization in Partner Center.
Filters available in the security dashboard
The security dashboard filter tool enables you to quickly and directly find clients’ computers that meet certain characteristics.
The filters you select in the security dashboard filter the data shown in widgets. When you click a series in a widget, the filter settings configured in the security dashboard are also applied to the data shown in the Clients’ protection status list that opens.
The security dashboard filters work in the same way as the filters in the clients’ protection status list. For more information, see Available lists
The Clients’ protection status list enables you to access the security dashboard in each client’s product console and the corresponding computer protection status lists with all your selected filters applied.
To access the security dashboard filter tool, click the Filters drop-down menu in the upper-left corner of the dashboard.
The following is a description of the widgets, their areas and hotspots, and the available filters.
Protection status
This widget provides a graphical representation and percentage of clients’ computers with the same status. It shows the clients’ computers where the security software works correctly and where it does not, and computers with installation errors or problems The status of the network computers is represented with a circle with different colors and associated counters.
The sum of all percentages can be greater than 100% as the status types are not mutually exclusive. A computer can have different statuses at the same time.
At the bottom of the widget, you can find this information (if any):
-
Number of clients’ computers in RDP attack containment mode. Click the message to open the Clients’ protection status list, filtered to show the computers that are in RDP attack containment mode.
-
Number of clients’ computers that are isolated. Click the message to open the Clients’ protection status list, filtered to show isolated computers.
-
Number of unmanaged computers discovered. Click the message to open the Clients’ protection status list, filtered to show the number of unmanaged computers discovered on your clients’ networks, in descending order.
Meaning of the data displayed
| Data | Description |
|---|---|
|
Properly protected |
Number of clients’ computers where the security software installed without errors and is working correctly. |
|
Disabled protection |
Number of clients’ computers where the antivirus protection or the advanced protection is disabled (the advanced protection will be available depending on the product purchased by the client and the operating system installed on the device). |
|
Protection with errors |
Number of clients’ computers with the security software installed, but do not respond to the requests sent from the Panda Security servers. |
|
Install error |
Number of clients’ computers on which the security software installation process could not be completed. |
|
No license |
Number of clients’ computers that are unprotected because there are insufficient licenses or because an available license has not been assigned to the computer. |
|
Installing |
Number of clients’ computers on which the security software is currently being installed. |
Lists accessible from the panel
Click a hotspot in the panel to open the Clients’ protection status list with these predefined filters:
| Hotspot | Filter |
|---|---|
|
(1) |
Protection status = Properly protected. |
|
(2) |
Protection status = Disabled protection. |
|
(3) |
Protection status = Protection with errors. |
|
(4) |
Protection status = Install error. |
|
(5) |
Protection status = No license. |
|
(6) |
Protection status = Installing |
|
(7) |
No filter. |
Offline computers
This widget shows the number of clients’ computers that have not connected to the Panda Security cloud for a number of days. These computers might be susceptible to security problems and require attention.
At the bottom of the widget, you can find information about the number of computers (if any) that have had connection problems to the Aether knowledge servers.
Meaning of the data displayed
| Hotspot | Filter |
|---|---|
|
> 3 days |
Number of computers that have not reported their status in the last 3 days. |
|
> 7 days |
Number of computers that have not reported their status in the last 7 days. |
|
> 30 days |
Number of computers that have not reported their status in the last 30 days. |
Lists accessible from the panel
Click a hotspot in the panel to open the Clients’ protection status list with these predefined filters:
| Hotspot | Filter |
|---|---|
|
(1) |
Last connection = More than 3 days ago. |
|
(2) |
Last connection = More than 7 days ago. |
|
(3) |
Last connection = More than 30 days ago. |
Outdated protection
This widget shows:
-
The number of clients’ computers with a signature file that is more than three days older than the latest released file.
-
The number of clients’ computers with an antivirus engine that is more than seven days older than the latest released engine.
These computers might be vulnerable to attacks from threats.
-
The number of clients’ computers that require a restart to complete the update.
Meaning of the data displayed
The widget shows the percentage and number of computers that are vulnerable because their protection is out of date, under three concepts: protection, knowledge, and pending restart. To view the percentage, point the mouse to the bars in the graph.
| Data | Description |
|---|---|
|
Protection |
For at least seven days, the computer has had a version of the antivirus engine older than the latest released engine. |
|
Knowledge |
The computer has not updated its signature file for at least three days. |
|
Pending restart |
The computer requires a restart to complete the update. |
Lists accessible from the panel
Click a hotspot in the panel to open the Clients’ protection status list with these predefined filters:
| Hotspot | Filter |
|---|---|
|
(1) |
Protection up to date = No. |
|
(2) |
Knowledge up to date = No. |
|
(3) |
Protection up to date = Pending restart. |