Basic concepts

To efficiently manage products and licenses, it is important to bear in mind the following concepts:

• License pool: Also called ‘license stock’ this is a repository that temporarily stores the licenses of the various products that partners buy from Panda Security to later assign to clients.

• License contract: This is the assignment of a specific number of licenses of a given duration of a product or module to a client.

• Product: A security solution belonging to Panda Security‘s portfolio and compatible with Partner Center. These solutions can be managed by the technical department.

• Service: This is a group of one or more license contracts associated to the same product.

• Product family: Products belong to product families in accordance with the type of product and their features. One client cannot have more than one assigned product belonging to the same family, unless one of them is a trial version.

• Module: A product component that adds additional functions or features.

• License: Each Panda Security product can be used/installed on as many devices as there are licenses in the license contract assigned to the client.

• Virtual license: This is the license in the license pool and which has yet to be assigned to a client. These licenses can be partially recovered in some cases if, for example, having been assigned to a client, the client does not use the service for the contracted period.

• MSSP Points: A ‘virtual currency’ that partners can exchange for product licenses. They are available to WatchGuard partners or Panda Security partners that have migrated to WatchGuard and who are signed up to the MSSP Points program.

• MSSP Command: This area of the WatchGuard website enables partners to exchange MSSP Points for security product licenses.

• Management model: Some Panda Security solutions permit the total delegation of product management. This model frees clients from the need to manage the service themselves, thereby increasing the added value provided to clients.