It is possible that the characteristics of the services/licenses that you have contracted do not allow you to use the merge accounts feature. Please check with your reseller or sales advisor.
If your licenses have expired you will not be able to access the merge accounts feature. Please contact your reseller or sales advisor to renew your licenses.
If the account B (target account) that you have specified is already being merged, you will have to wait for that process to finish before starting a new one.
The process of merging accounts is only possible if account A (source account) has less than 10,000 computers.
For the merging of accounts A and B to be carried out correctly, they must both correspond to the same version of . It is unlikely that the accounts belong to different versions, other than in situations where a version has been upgraded.
This occurs when the process has failed for an unknown reason. Please try again and if you cannot merge the accounts, contact technical support.