Recommendations prior to installation

 

Computer requirements

Regardless of the installation method to use, it is advisable to check the requirements to be met by the computers the protection is to be installed on.

 

Computers with other security solutions installed

Solutions other than

If you want to install on a computer that already has an antivirus solution from a vendor other than , you can choose between installing the solution without uninstalling the current protection so that both products coexist on the same computer, or uninstall the other solution and work exclusively with (More information).

 

solutions

If the existing security solution is a solution, you must uninstall it before installing on the computer.

 

Uninstaller list

You can see a list of the antivirus solutions that can uninstall automatically by clicking here. If the solution you have to uninstall is not on the list, you'll have to uninstall it manually.

 

Manual uninstallation

Follow the steps below to uninstall a security solution manually:

In Windows 8

Add or remove programs > Programs > Uninstall.

In Windows Vista or Windows 7

Control Panel > Programs and features > Uninstall

In Windows XP

Control Panel > Add or remove programs

In OS X

Finder > Applications > Drag the icon of the application that you want to uninstall to the recycle bin.

 

Configuring exclusions in the file protection for Exchange Server

To prevent interference between and Exchange, any Exchange servers with installed should have a series of folders excluded from the file protection.

For more information, go to the Technical Support Center.