Possible errors adding licenses for Windows/Linux computers

The following errors can occur when entering the activation code:

The activation code entered is invalid/doesn’t exist

Make sure you have entered the code correctly.

The activation code entered is already in use

The activation code is already being used. In this case, contact your reseller or sales advisor to get a new code.

Could not perform the operation

It is possible that the characteristics of the services/licenses that you have contracted do not allow you to add new licenses.

This error can also appear if a client tries to add licenses by entering a activation code in their console and vice versa.

Other errors

Once you have successfully entered the activation code, you may see the following error:

Could not register the request

This error occurs when the process has failed for an unknown reason. Please try again and if you cannot activate the solution, contact technical support.