The job status is “On hold”, “Starting” or “In progress”, and the protection of the computer that performs the search is uninstalled, the computer disappears from the database or is blacklisted while the job is running.
The computer that performs the search will not be able to inform the server of the job result.
As soon as the server is aware that the computer that performs the search has been eliminated, blacklisted or its protection has been uninstalled*, the status of the search job will change to "Finished with error".
It is considered that the protection has been uninstalled from the computer that performs the search as soon as it sends an ‘uninstallation complete’ message.
Also, if the computer that performs the search is eliminated:
Its name is removed from the search job settings screen, and an error message is displayed indicating that the computer has been eliminated.
Once the computer is eliminated, the information about the group that the computer belonged to is also deleted. Therefore, monitoring users and administrators with permissions over that job (that is, with permissions over the group that the computer that performed the search belonged to), will not be able to view it.
The job status is "On hold", "Starting" or "In progress", and the computer that performs the search is blacklisted and restored later on.
The computer will continue with the job it was running, and therefore the job status may change from ‘Finished with error’ to ‘Finished’. This is the only possible change of status.
If the computer that performs the search has communication problems while running it, it will not be able to inform the server of the job status and results.
The job status will remain unchanged ("On hold" "Starting" or "In progress") until it is eliminated.
If an error occurs while the job is being run (status "On hold", "Starting" or "In progress"):
The job status will remain unchanged ("On hold" "Starting" or "In progress") until it is eliminated.
If the job is interrupted, the following happens:
If the computer that performs the search is turned off before the search is complete (either on purpose or for any other reason), the agent will behave as follows on restarting the computer:
It queries the server to check if the job is still valid:
If it is valid, it will perform the search from the start again.
If it is not valid as the job has timed out, the search is canceled.
It waits 5 minutes after the computer has restarted to launch the search job again.