Panda Remote Control is the name of the tool developed by Panda Security to enable you to access your network computers remotely from your Web console.
With Panda Remote Control, you'll be able to troubleshoot issues on your computers without having to physically sit at their keyboard. This tool is also very useful for those partners who want to be able to resolve security problems on their customers' computers without these having to intervene and with minimal impact on their activity.
Panda Remote Control is available in the Endpoint Protection, Endpoint Protection Plus and Adaptive Defense 360 consoles for those customers who purchase it.
Panda Remote Control only supports Windows computers.
To be able to install Panda Remote Control, you need to have Endpoint Protection version 7.65 or later, or Adaptive Defense 360 version 2.3.5 or later, installed on your computers.
Only users with Total Control or Security Administrator permissions. Users with Monitoring permissions cannot use Panda Remote Control.
Refer to the Types of permissions section for more information.
Access and take control of your network computers to carry out all necessary actions to resolve issues.
Access remote computers via the command line.
Monitor, start and stop the processes run by the applications installed on the remote computer.
Monitor, start and stop the services run by the operating system installed on the remote computer.
View and transfer files to the remote computer, and also receive files from it.
Panda Remote Control will install automatically the first time that you enable it in the settings of the configuration profile of the group that the remote computers belong to.
For more information, refer to the Configuring Remote Control section.
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